Marketing and SalesBrand Management
“The 22 Immutable Laws of Branding” offers a robust set of guidelines essential for creating and maintaining strong brands. Al Ries and Laura Ries meld their extensive experience in marketing with astute observations, providing practical insights and real-world examples. Below is a structured summary of the key points, including actionable steps for brand managers.
1. The Law of Expansion
Point: The power of a brand is inversely proportional to its scope.
Example: When a brand diversifies too broadly, it dilutes its core identity. The authors illustrate this with how IBM, originally known for mainframe computers, weakened its brand by entering too many different markets.
Action: Focus on what makes your brand unique and resist diversifying into areas outside your core competence.
2. The Law of Contraction
Point: A brand becomes stronger when you narrow its focus.
Example: The reduction in scope by Dunkin’ Donuts, focusing almost exclusively on coffee and donuts, has strengthened its brand identity over the years.
Action: Identify your brand’s core strength and enhance it by eliminating peripheral products or services.
3. The Law of Publicity
Point: The birth of a brand is achieved through publicity, not advertising.
Example: Nike’s rise to prominence was significantly bolstered by media coverage of sponsored athletes rather than traditional advertising alone.
Action: Leverage public relations opportunities, events, and news to create buzz around your brand.
4. The Law of Advertising
Point: Once born, a brand needs advertising to maintain its presence.
Example: Coca-Cola continues to invest heavily in advertising to retain its global brand visibility, even though it’s already well-known.
Action: Develop a consistent advertising strategy to keep your brand in the public eye.
5. The Law of the Word
Point: A brand should strive to own a word in the consumer’s mind.
Example: Volvo owns the word “safety” in the automobile market.
Action: Identify a unique word or phrase that captures the essence of your brand and integrate it across all marketing materials.
6. The Law of Credentials
Point: The crucial ingredient in the success of any brand is its claim to authenticity.
Example: Listerine capitalized on the slogan “prevents colds and sore throats” in its early days, asserting medical credibility.
Action: Emphasize your brand’s origins, achievements, and expertise to build credibility.
7. The Law of Quality
Point: Quality is not what you put into a product, but what the customer gets out of it.
Example: Rolex is synonymous with high-quality timepieces not just because of exceptional craftsmanship but because of the prestige associated with owning one.
Action: Focus on delivering exceptional customer experiences and value, not just high-quality products.
8. The Law of the Category
Point: A leading brand should promote the category, not the brand.
Example: Red Bull not only promotes itself but the entire category of energy drinks, enhancing its leadership status.
Action: Educate consumers about the broader category your brand leads to elevate brand positioning.
9. The Law of the Name
Point: In the long run, a brand is nothing more than a name.
Example: Google’s name has become synonymous with search, making it an invaluable brand asset.
Action: Select a simple, memorable, and meaningful name that encapsulates your brand’s identity.
10. The Law of Extensions
Point: The easier way to damage a brand is to put its name on everything.
Example: When Harley-Davidson extended its brand to cologne and wine coolers, it diluted its hard-core biker image.
Action: Avoid extending your brand into unrelated products or services that could dilute its primary value.
11. The Law of Fellowship
Point: In order to build the category, a brand should welcome other brands.
Example: Pepsi’s competition with Coca-Cola has actually helped grow the cola market as a whole.
Action: Embrace competition within your category to foster market growth and consumer interest.
12. The Law of the Generic
Point: One of the fastest routes to failure is giving a brand a generic name.
Example: General Motors’ Chevrolet struggles with identity because it doesn’t evoke a specific image unlike Ford’s Mustang or Explorer.
Action: Invest time in developing a distinctive brand name that sets it apart from generic terms.
13. The Law of the Company
Point: Brands are brands, companies are companies; there’s a difference.
Example: Procter & Gamble’s individual product brands like Tide, Crest, and Pampers have stronger market identities than the parent company itself.
Action: Market each brand on its own merits rather than leaning on the parent company’s identity.
14. The Law of Subbrands
Point: What branding builds, subbranding can destroy.
Example: Cadillac’s introduction of lower-end subbrands in its lineup diluted its luxury brand image.
Action: If creating a subbrand is necessary, ensure it has a distinct value proposition and does not cannibalize the parent brand.
15. The Law of Siblings
Point: There is a time and place to launch a second brand.
Example: Toyota launched Lexus to compete in the luxury car segment without diluting its core Toyota brand.
Action: Consider launching a new brand to tackle a different market segment if needed, ensuring it has its own identity.
16. The Law of Shape
Point: A brand’s logo should be designed to fit the eyes.
Example: Nike’s swoosh logo fits perfectly into various visual spaces without losing its identity or recognition.
Action: Design a logo that is versatile and can be easily recognized in different contexts.
17. The Law of Color
Point: A brand should use a color opposite of its major competitors.
Example: Pepsi chose blue packaging to differentiate itself from Coca-Cola’s iconic red.
Action: Choose a distinctive color palette that sets your brand apart from competitors.
18. The Law of Borders
Point: There are no barriers to global branding, but there’s a need for consistency.
Example: McDonald’s maintains its core identity and menu staples globally, while adjusting some local flavors.
Action: Ensure consistency in brand presentation across all markets with slight adaptations to local preferences if necessary.
19. The Law of Consistency
Point: A brand is not built overnight; success requires time and consistent reinforcement.
Example: Marlboro’s consistent “Marlboro Man” image across decades has helped solidify its brand identity.
Action: Develop a long-term strategy with consistent messaging and stay committed even during market fluctuations.
20. The Law of Change
Point: Brands can be changed, but only infrequently and with great caution.
Example: IBM successfully rebranded from hardware to a service-focused company, though it took rigorous strategic effort and time.
Action: When rebranding or making significant brand changes, ensure the decision is well-founded and execute a comprehensive, well-planned transition process.
21. The Law of Mortality
Point: No brand will live forever; the idea is to witness its eventual decline and act accordingly.
Example: Polaroid recognized the shift to digital photography too late, leading to its decline.
Action: Monitor market trends and be prepared to pivot or phase out brands strategically.
22. The Law of Singularity
Point: The most important aspect of branding is single-mindedness.
Example: Apple’s relentless focus on innovation and simplicity has made it a market leader.
Action: Maintain a clear, singular focus on what your brand stands for and consistently deliver on that promise.
Conclusion
“The 22 Immutable Laws of Branding” by Al Ries and Laura Ries provides essential insights for building and maintaining a powerful brand. By understanding and applying these laws, brand managers can effectively carve out a distinct and lasting presence in the marketplace. By focusing on core principles, maintaining consistency, and leveraging strategic opportunities, brands can achieve sustainable success.