Summary of “The Talent Powered Organization: Strategies for Globalization, Talent Management and High Performance” by Peter Cheese, Robert J. Thomas, Elizabeth Craig (2007)

Summary of

Human Resources and Talent ManagementSuccession Planning

Summary of “The Talent Powered Organization: Strategies for Globalization, Talent Management and High Performance”

1. Introduction

Overview: “The Talent Powered Organization” by Peter Cheese, Robert J. Thomas, and Elizabeth Craig is an essential guide for businesses seeking to manage and leverage talent effectively in an era of globalization. The authors present comprehensive strategies to enhance organizational performance through proficient talent management, emphasizing succession planning, leadership development, and organizational culture.

Major Points:
– Importance of Talent Management in Globalization
– Building a Talent-Powered Culture
– Identifying and Developing Talent
– Leveraging Technology and Data
– Enhancing Leadership and Succession Planning

2. Importance of Talent Management in Globalization

Key Points:
Global Talent Challenges: The book addresses the global talent shortage, which is aggravated by demographic shifts, economic changes, and the increasing complexity of business.
Example: Companies like IBM restructured their international talent acquisition strategies to tackle global challenges effectively.
Action: Conduct a SWOT analysis to understand your firm’s talent strengths, weaknesses, opportunities, and threats in a global context.

  • Competitive Advantage: Organizations that manage talent well outperform their competitors. Talent management is critical for innovation, efficiency, and customer satisfaction.
    Example: Procter & Gamble’s approach to talent management involves a meticulous career planning system that ensures employees are constantly developing new skills and leadership capabilities.
    Action: Establish a benchmark for performance metrics that align with talent management goals to ensure continuous improvement.

3. Building a Talent-Powered Culture

Key Points:
Organizational Culture: A supportive culture that values learning, innovation, and employee well-being is prerequisite to a talent-powered organization.
Example: Google’s culture encourages continuous learning and innovation by offering various resources and platforms for skill development and idea sharing.
Action: Conduct regular employee surveys to gather feedback on the organization’s culture and make necessary adjustments to foster a more supportive environment.

  • Employee Engagement: Engaged employees are more productive, loyal, and likely to drive better business outcomes.
    Example: Starbucks invests in its employees by offering educational benefits, which enhances engagement and loyalty.
    Action: Implement employee engagement initiatives like recognition programs, development opportunities, and effective communication channels.

4. Identifying and Developing Talent

Key Points:
Talent Identification: Utilize a mix of methods to identify high-potential employees, including performance reviews, peer evaluations, and competency assessments.
Example: GE’s use of the “Session C” process to rigorously evaluate and identify future leaders within the company.
Action: Introduce a multi-faceted talent identification system that includes manager recommendations, employee self-assessments, and objective performance data.

  • Development Programs: Invest in structured development programs that cater to different stages of employee growth, focusing on enhancing skills and preparing for future roles.
    Example: AT&T offers extensive training programs and continuous education opportunities through their ‘AT&T University’ to ensure skill relevancy and development.
    Action: Design and implement a tiered development program that provides continuous learning opportunities tailored to various career stages within the organization.

5. Leveraging Technology and Data

Key Points:
Integration of Technology: Utilize advanced HR technologies for talent management processes such as recruitment, onboarding, performance tracking, and succession planning.
Example: Cisco’s use of AI-driven analytics to improve talent acquisition and management decisions.
Action: Invest in an integrated talent management software that encompasses all key HR functions and leverages data analytics for decision-making.

  • Data-Driven Insights: Collect and analyze data to gain insights into talent trends, performance metrics, and areas needing improvement.
    Example: Deloitte uses data analytics to understand patterns in employee turnover and satisfaction, and to tailor their talent strategies accordingly.
    Action: Develop a talent analytics team to regularly gather and interpret workforce data, providing actionable insights to senior management.

6. Enhancing Leadership and Succession Planning

Key Points:
Leadership Development: Cultivate a robust pipeline of potential leaders by continuously developing leadership competencies across the organization.
Example: IBM’s ‘IBM Leadership Academy’ offers intensive programs designed to develop high-potential leaders who can navigate complex global markets.
Action: Create a leadership development framework that includes mentorship programs, rotational assignments, and formal educational opportunities.

  • Succession Planning: Ensure continuity in key positions by implementing effective succession plans. Succession planning should be dynamic and revisited regularly to align with organizational changes.
    Example: Microsoft’s succession planning involves identifying critical roles and mapping out potential successors with specific development paths.
    Action: Develop a comprehensive succession planning strategy that includes identifying critical roles, potential successors, and tailored development plans.

7. Conclusion

Summary: “The Talent Powered Organization” emphasizes that businesses must adapt to ever-evolving global landscapes by leveraging their most valuable asset – talent. Through a strategic approach encompassing culture, technology, data-driven insights, and robust succession planning, organizations can enhance performance and maintain competitive advantage.

Implementing the Strategies:
– Conduct global SWOT analyses specific to talent management.
– Regularly assess and refine organizational culture based on employee feedback.
– Implement comprehensive talent identification and development programs.
– Leverage technology and data analytics effectively in HR processes.
– Focus on continuous leadership development and proactive succession planning.

By synthesizing these strategies and embracing a talent-centric approach, organizations can thrive in today’s competitive business environment, ensuring sustained high performance and readiness for future challenges.


The summary above outlines key points, real-world examples, and actionable steps related to the book’s core themes. This structured format provides a comprehensive understanding while ensuring practical application of the discussed strategies.

Human Resources and Talent ManagementSuccession Planning