Entrepreneurship and StartupsInnovation and CreativityBusiness PlanningStartup StrategiesMarket ValidationBusiness ModelsTech StartupsLean StartupsProduct Development
“Disciplined Entrepreneurship” by Bill Aulet, published in 2013, offers a comprehensive, step-by-step process for launching a successful startup. The book is structured into 24 sequential steps grouped under six core themes that collectively provide a practical framework for entrepreneurs. The framework is tailored primarily for tech startups but is versatile enough to apply to various types of new ventures. With a focus on practical implementation, Aulet synthesizes lessons from his extensive experience at MIT Sloan School of Management and the Martin Trust Center for MIT Entrepreneurship.
Six Core Themes and 24 Steps
Theme 1: Who is Your Customer?
1. Market Segmentation
Major Point: Identify potential target markets by listing potential customer segments, which prioritize the most promising ones through a down-selection process.
Action: Create a Market Segmentation Chart to visualize and assess different potential markets.
2. Select a Beachhead Market
Major Point: Focus on one primary market—termed a “beachhead”—to establish a strong initial customer base.
Action: Choose the beachhead market based on criteria such as market size, growth rate, and accessibility.
3. Build an End User Profile
Major Point: Create a detailed profile of the typical end user within the beachhead market.
Action: Use interviews and surveys to gather demographic and psychographic data about the end user.
4. Calculate the Total Addressable Market Size for the Beachhead Market
Major Point: Determine the potential revenue opportunity within the chosen beachhead market.
Action: Calculate the total market size based on the number of potential customers and the average revenue per user (ARPU).
Theme 2: What Can You Do For Your Customer?
5. Profile the Persona for the Beachhead Market
Major Point: Develop a specific persona that epitomizes your target customer.
Action: Flesh out a persona document detailing the customer’s needs, behaviors, and pain points.
6. Full Life Cycle Use Case
Major Point: Chart out every step of the customer’s interaction with your product, from initial contact to end-of-life.
Action: Create a customer journey map to visualize all touchpoints between the customer and your product.
7. High-Level Product Specification
Major Point: Outline a detailed description of what the product will do, focusing on the “Minimum Viable Product” (MVP).
Action: Draft a preliminary product specification sheet including key features and functionalities.
8. Quantify the Value Proposition
Major Point: Determine the quantifiable benefits your product provides to the customer.
Action: Develop a value proposition statement supported by metrics demonstrating cost savings or performance improvement.
Theme 3: How Does Your Customer Acquire Your Product?
9. Identify Your Next 10 Customers
Major Point: Learn from early adopters to improve your product and marketing strategy.
Action: Prepare a pipeline list of prospective customers and initiate direct outreach for validation and feedback.
10. Define Your Core
Major Point: Identify and articulate what makes your product unique and hard to imitate.
Action: Develop a Core Competency Framework focusing on technology, design, supply chain, or customer base.
11. Chart Your Competitive Position
Major Point: Analyze your market position relative to competitors.
Action: Create a competitive positioning chart plotting your strengths against other players in the market.
Theme 4: How Do You Make Money Off Your Product?
12. Determine the Customer’s Decision-Making Unit (DMU)
Major Point: Pinpoint all individuals influencing the purchasing decision.
Action: Map out the DMU detailing the roles of decision-makers, gatekeepers, and influencers.
13. Map the Process to Acquire a Paying Customer
Major Point: Understand the entire sales cycle and the steps to convert leads into customers.
Action: Develop a sales funnel chart that outlines all necessary steps and touchpoints in the customer acquisition process.
14. Estimate the Total Addressable Market Size for Follow-On Markets
Major Point: Explore and validate adjacent markets for future expansion.
Action: Conduct a TAM analysis for potential follow-on markets, using secondary research and customer conversations.
Theme 5: How Do You Design and Build Your Product?
15. Design a Business Model
Major Point: Choose a business structure that best captures value from your offering.
Action: Develop a Business Model Canvas highlighting key elements like value propositions, customer segments, and revenue streams.
16. Set Your Pricing Framework
Major Point: Establish a pricing strategy that reflects value and market conditions.
Action: Create a Pricing Matrix considering factors such as customer willingness to pay, competitive pricing, and cost structure.
17. Calculate the Lifetime Value (LTV) of an Acquired Customer
Major Point: Assess the long-term revenue potential from each customer.
Action: Develop an LTV model incorporating metrics like ARPU, customer retention rate, and gross margin.
18. Map Your Sales Process
Major Point: Clearly outline each step in the customer sales journey.
Action: Develop a Sales Process Map capturing all stages from lead generation to deal closure.
Theme 6: How Do You Scale Your Business?
19. Quantify the Cost of Customer Acquisition (COCA)
Major Point: Understand and control the cost involved in acquiring new customers.
Action: Build a COCA spreadsheet detailing expenses in marketing, sales, and onboarding.
20. Identify Key Assumptions
Major Point: Recognize assumptions that are critical to the business model and test them rigorously.
Action: Develop a list of key assumptions and create a dashboard to track their performance and validation.
21. Test Key Assumptions
Major Point: Use experiments and data to validate or refute key business assumptions.
Action: Design and execute experiments, such as A/B testing or pilot programs, to stress-test assumptions.
22. Define Your Execution Plan
Major Point: Create a detailed plan to guide day-to-day operations and strategic initiatives.
Action: Develop a Gantt chart or project management dashboard outlining critical tasks, deadlines, and responsible parties.
Specific Examples
Example: Sensible Baby
Aulet uses the startup Sensible Baby to illustrate several principles in the book. Sensible Baby aimed to produce a smart baby monitor that tracks a baby’s movements and vital signs. Here’s how they applied various steps:
– Market Segmentation: Sensible Baby identified various segments like safety-conscious parents, tech-savvy parents, and first-time parents.
– Beachhead Market: They chose tech-savvy new parents as their beachhead market due to their openness to new technology and willingness to spend on innovative products.
– Value Proposition: Their product promised peace of mind by providing real-time updates on their baby’s safety.
Example: Example of Full Life Cycle Use Case
- Product Acquisition for Sensible Baby: The lifecycle steps included discovering the product through online ads, visiting the website, evaluating product specifications, registering an account, purchasing the product, installing the mobile app, setting up the device, and ongoing use including regular app updates and customer support.
Conclusion
“Disciplined Entrepreneurship” by Bill Aulet is essential reading for anyone venturing into the startup domain. Its structured approach helps demystify the complexities involved in launching a new business. By following the 24 steps outlined in the book, entrepreneurs can make data-driven decisions, avoid common pitfalls, and increase their likelihood of success. The framework is particularly valuable in tech startups but is adaptable to various entrepreneurial ventures.
Each step provides actionable advice, from market segmentation to sales process mapping. All in all, the book emphasizes thorough preparation and disciplined execution, essential elements for turning an innovative idea into a sustainable business.
Entrepreneurship and StartupsInnovation and CreativityBusiness PlanningStartup StrategiesMarket ValidationBusiness ModelsTech StartupsLean StartupsProduct Development