Summary of “Reinvent Your Business Model” by Mark W. Johnson (2018)

Summary of

Leadership and ManagementEntrepreneurship and StartupsInnovation and CreativityStrategic LeadershipBusiness ModelsBusiness Model Innovation

Title: Reinvent Your Business Model

Author: Mark W. Johnson

Categories: Strategic Leadership, Business Models, Business Model Innovation

Summary:

Reinvent Your Business Model by Mark W. Johnson is a comprehensive guide on understanding and innovating business models to drive growth and ensure sustainability in a competitive market. The book is structured to guide business leaders through the process of redefining their business frameworks to capture new opportunities and navigate market disruptions. Johnson uses many real-world examples to illustrate his concepts, making the ideas practical and actionable.

1. Understanding Business Model Innovation

Main Points:
Definition and Importance: Johnson defines a business model as the framework through which a company creates, delivers, and captures value.
Four Key Elements: The four key components of any business model are the customer value proposition (CVP), profit formula, key resources, and key processes.

Actionable Steps:
1. Assess Current CVP:
– Identify current customer segments and evaluate the job your product or service does for them.
– Example: Apple’s transition from computers to iPods targeted the job of organizing and accessing music easily.

  1. Evaluate Profit Formula:
  2. Analyze your cost structure, revenue model, and margin model to find opportunities for improvement.

  3. Identify Key Resources and Processes:

  4. Determine the critical assets, such as people, technology, or brand, that your business relies on.
  5. Example: Gillette’s key resource was its strong brand loyalty and distribution network.

2. Creating New Growth through Business Model Innovation

Main Points:
Types of Innovation: Johnson describes how to innovate within the existing business model versus creating new models for new opportunities.
Framework for Innovation: He provides a structured approach to innovate a business model, starting with identifying unmet customer needs.

Actionable Steps:
1. Conduct Market Research:
– Use tools like customer interviews, surveys, and focus groups to uncover unmet needs.
– Example: Procter & Gamble’s research led to the development of Swiffer, addressing the pain points of traditional mops.

  1. Prototype and Pilot:
  2. Develop and test prototypes of new business models on a small scale before a full rollout.
  3. Example: Amazon piloted its Prime subscription service before a large-scale deployment.

3. Customer Value Proposition (CVP)

Main Points:
Critical Role of CVP: A compelling CVP is foundational as it defines how a product or service solves a significant pain point or fulfills an aspiration.
Elements of a Strong CVP: Johnson emphasizes clarity in defining the target customer, the job to be done, and the unique offering.

Actionable Steps:
1. Articulate a Clear CVP:
– Define the specific customer segment and the problem your product uniquely solves.
– Example: Netflix’s CVP targeted users who sought hassle-free, on-demand entertainment.

  1. Iterate and Improve CVP:
  2. Continuously refine your CVP based on customer feedback and changing market dynamics.
  3. Example: Slack iterated its CVP from a simple communication tool to a comprehensive collaboration platform.

4. Profit Formula

Main Points:
Components of Profit Formula: The profit formula includes the revenue model, cost structure, margin model, and resource velocity.
Balancing Efficiency and Value: Johnson discusses the importance of balancing resource efficiency with delivering customer value.

Actionable Steps:
1. Optimize Revenue Streams:
– Explore multiple revenue streams (subscription, usage-based, freemium) to enhance profitability.
– Example: Adobe’s shift to a subscription model with Creative Cloud.

  1. Cost Management:
  2. Identify and control key cost drivers. Implement cost-saving measures while maintaining quality.
  3. Example: Ryanair’s operational efficiency and low-cost model.

5. Key Resources and Processes

Main Points:
Strategic Use of Resources: Key resources must align with the business model to deliver the CVP effectively.
Necessary Processes: Defining clear processes ensures that resources are used efficiently and strategically.

Actionable Steps:
1. Resource Allocation:
– Allocate resources in a way that maximizes value delivery. Invest in essential capabilities.
– Example: Google’s investment in AI and data centers to support its search engine.

  1. Process Mapping:
  2. Document and map out key processes to identify opportunities for improvement.
  3. Example: Toyota’s lean manufacturing process to eliminate waste and improve efficiency.

6. Building an Innovation-Friendly Culture

Main Points:
Leadership Role: Leaders must foster a culture that encourages experimentation and tolerates failure.
Incentives and Rewards: Align incentives to encourage innovative thinking and risk-taking.

Actionable Steps:
1. Encourage Experimentation:
– Create a safe environment where employees can test new ideas without fear of failure.
– Example: 3M’s “15% rule” where employees spend 15% of their time on projects of personal interest.

  1. Incentivize Innovation:
  2. Develop reward systems that recognize and reward innovative contributions.
  3. Example: Google’s intrapreneurship program encourages employees to develop new ideas with the promise of recognition and resource allocation.

7. Execution of Business Model Innovation

Main Points:
From Idea to Implementation: Execution is critical. A well-conceived business model must be implemented effectively.
Agility and Adaptability: The ability to iterate and adapt the business model based on real-world feedback.

Actionable Steps:
1. Develop an Implementation Plan:
– Create a detailed plan with timelines, milestones, and responsible parties.
– Example: Tesla’s roll-out plan for their Supercharger network to support their electric vehicles.

  1. Monitor and Adjust:
  2. Set up mechanisms to monitor performance and make necessary adjustments.
  3. Example: Netflix’s adaptation to streaming from DVDs based on customer preferences and market trends.

8. Overcoming Barriers to Business Model Innovation

Main Points:
Internal Barriers: Resistance to change and organizational inertia.
External Barriers: Market dynamics and competition.

Actionable Steps:
1. Change Management:
– Implement change management practices to address resistance and foster buy-in.
– Example: IBM’s transformation from a hardware company to a services and software provider involved significant internal change management.

  1. Market Research and Positioning:
  2. Stay informed about market trends and position your innovation strategically.
  3. Example: Microsoft’s shift to a cloud-based model with Azure.

Conclusion

Mark W. Johnson’s Reinvent Your Business Model serves as a foundational text for leaders seeking to innovate and transform their business models. It offers detailed insights and actionable strategies to identify new opportunities, refine offerings, and ensure sustainable growth. By following the book’s structured approach—considering customer needs, refining value propositions, optimizing profit formulas, aligning key resources and processes, fostering an innovative culture, ensuring effective execution, and overcoming barriers—businesses can stay ahead in an ever-evolving marketplace.

Leadership and ManagementEntrepreneurship and StartupsInnovation and CreativityStrategic LeadershipBusiness ModelsBusiness Model Innovation