Summary of “Succession: Are You Ready?” by Marshall Goldsmith (2009)

Summary of

Human Resources and Talent ManagementSuccession Planning

Below is a structured summary of Marshall Goldsmith’s book Succession: Are You Ready?, focusing on its main points and actionable advice, complete with concrete examples from the book.


Title: Succession: Are You Ready?

Author: Marshall Goldsmith

Year: 2009

Category: Succession Planning


Introduction

Marshall Goldsmith’s Succession: Are You Ready? presents a detailed guide for leaders on how to effectively prepare for leadership transitions. This book underscores the necessity of proactive succession planning to maintain organizational stability and ensure future success. Goldsmith’s approach is pragmatic, infused with real-world examples and actionable steps.


Major Points and Actionable Advice

1. Understand the Importance of Succession Planning

Key Point: Succession planning isn’t just about filling positions when people leave; it’s about ensuring the long-term health and continuity of the organization.

Actionable Step: Initiate the succession planning process early, and integrate it into the strategic framework of your organization.

Example: Goldsmith discusses CEOs who failed to prioritize succession planning, resulting in chaotic transitions that harmed their companies. In contrast, he highlights GE’s Jack Welch, who began succession planning almost a decade before his retirement, ensuring a smooth transition to Jeff Immelt.


2. Identify Leadership Competencies

Key Point: Every organization needs leaders with specific competencies to drive success. Identifying these is crucial for effective succession planning.

Actionable Step: Conduct a thorough analysis of the competencies required for your organization’s success. Incorporate feedback from diverse stakeholders.

Example: Goldsmith talked about a company that used 360-degree feedback to identify key leadership traits. This inclusive approach helped them to define what they needed in a successor clearly.


3. Develop Internal Talent

Key Point: Cultivating talent within the organization ensures continuity and is often more effective than hiring externally.

Actionable Step: Invest in leadership development programs and create opportunities for emerging leaders to gain experience.

Example: Goldsmith cites PepsiCo’s structured development programs, which include mentoring and rotating executives through different roles to prepare them for top positions.


4. Create a Succession Planning Team

Key Point: A dedicated team can oversee the succession process, ensuring it is comprehensive and unbiased.

Actionable Step: Form a cross-functional team responsible for identifying, assessing, and nurturing potential leaders.

Example: Goldsmith points to IBM, where a diverse team evaluates potential successors, ensuring a holistic view of each candidate’s abilities and alignment with company values.


5. Cultivate Successor Relationships

Key Point: Building strong relationships between current and potential future leaders facilitates a smoother transition.

Actionable Step: Encourage informal mentoring and networking opportunities to build trust and understanding between current leaders and potential successors.

Example: Goldsmith refers to a CEO who regularly invited potential successors to informal gatherings, enabling candid conversations and relationship building, easing the eventual transition.


6. Assess Potential Successors Objectively

Key Point: Objective assessment methods reduce bias and provide a clearer picture of each candidate’s potential.

Actionable Step: Use tools such as performance reviews, psychological assessments, and scenario-based evaluations.

Example: One case study involves a company using a combination of personality assessments and performance metrics to evaluate potential leaders, ensuring a balanced view that goes beyond traditional performance reviews.


7. Mitigate Transitional Risks

Key Point: Leadership transitions inherently carry risks that can be mitigated with careful planning and communication.

Actionable Step: Develop a detailed transition plan that includes contingency options and proactive communication strategies.

Example: Goldsmith describes a healthcare company that developed a “transition playbook” detailing every step of the succession process, including communication plans for different stakeholders, drastically reducing disruption when the transition occurred.


8. Foster a Culture of Leadership Development

Key Point: A culture that values and supports leadership development ensures a steady pipeline of qualified leaders.

Actionable Step: Embed leadership development into your organizational culture through policies, recognition programs, and continuous learning opportunities.

Example: Goldsmith highlights Toyota’s commitment to leadership at all levels, emphasizing continuous improvement (Kaizen) and promoting from within as core cultural elements.


9. Address Emotional Aspects of Succession

Key Point: Succession planning can be emotionally charged for both outgoing leaders and potential successors.

Actionable Step: Facilitate open conversations about the emotional dimensions of succession and provide support systems.

Example: An example from the book describes a family-owned business where emotional conflicts were addressed through facilitated family meetings and external coaching, resulting in a smoother succession process.


10. Prepare for Unexpected Departures

Key Point: Unplanned leadership changes can occur; being prepared minimizes negative impacts.

Actionable Step: Develop an emergency succession plan and regularly update it to reflect current needs and challenges.

Example: Goldsmith talks about a tech company where the unexpected departure of a CEO was managed effectively thanks to a well-designed emergency succession plan that had been prepared in advance.


11. Communicate the Succession Plan

Key Point: Transparency in the succession planning process builds trust and reduces uncertainty.

Actionable Step: Clearly communicate the succession plan to all stakeholders, including employees, investors, and clients.

Example: In the case of a financial services firm, Goldsmith details how transparent communication about the succession plan reassured nervous clients and maintained their confidence during the leadership transition.


12. Evaluate and Evolve the Succession Plan

Key Point: Succession planning is an ongoing process that requires regular evaluation and adaptation.

Actionable Step: Regularly review and update the succession plan based on feedback, changing circumstances, and new insights.

Example: Goldsmith shares an example of a manufacturing company that conducts annual reviews of its succession plan, using key performance indicators and feedback from stakeholders to make necessary adjustments.


Conclusion

Marshall Goldsmith’s Succession: Are You Ready? is a powerful guide for organizations navigating the complexities of leadership transitions. By providing a structured approach and actionable advice, Goldsmith equips leaders with the tools needed to ensure their organization’s longevity and success. Integrating these practices not only prepares for foreseeable changes but also fortifies the organization against unexpected leadership disruptions.


This summary encapsulates the essence of Succession: Are You Ready? by Marshall Goldsmith, highlighting key points and actionable steps coupled with practical examples. By following these guidelines, leaders can effectively manage succession, ensuring their organizations thrive even after their tenure ends.

Human Resources and Talent ManagementSuccession Planning