Human Resources and Talent ManagementSuccession Planning
Introduction
In her 2012 book “The Career Lattice: Combat Brain Drain, Improve Company Culture, and Attract Top Talent,” Joanne Cleaver presents a comprehensive approach to career development and succession planning that moves away from the traditional career ladder model. Cleaver introduces the concept of the “career lattice,” advocating for a more flexible, multidimensional approach to career growth. This method not only addresses the challenges associated with brain drain but also fosters a positive company culture and attracts top talent.
Key Concepts
- The Career Lattice Concept
Explanation: The career lattice offers a dynamic career development path, allowing employees to move laterally across different roles or departments before moving upward. This approach contrasts with the traditional career ladder, which presumes a strictly upward trajectory.
Actionable Step: Encourage employees to seek lateral moves within the organization to gain diverse skills and perspectives. Managers should identify and create opportunities for such lateral transfers.
- Combatting Brain Drain
Explanation: Brain drain occurs when valuable employees leave the organization, taking their skills, knowledge, and experience with them. The lattice approach mitigates this by providing continuous growth and learning opportunities, which keep employees engaged and invested.
Actionable Step: Implement cross-training programs and job rotations to help employees build a broad skill set, making them feel more valued and reducing the likelihood of turnover.
Case Studies and Examples
- Aon’s Implementation of Career Lattice
Example: The global professional services firm Aon adopted the career lattice model to retain top talent. They created a structured program where employees could move between different functions such as sales, operations, and client management.
Actionable Step: Develop a similar framework within your organization where employees have a clear pathway for lateral movement, paired with the necessary training and support.
- Caterpillar’s Leadership Development
Example: Caterpillar, a leading manufacturer of construction machinery, employed the career lattice to prepare their future leaders. They provided high-potential employees with a series of lateral moves across various international locations and business units.
Actionable Step: Identify potential leaders within your organization and expose them to different geographical locations or business areas. This can build a truly global and versatile leadership team.
Benefits of the Career Lattice
- Improved Company Culture
Explanation: By encouraging flexibility and continual learning, a career lattice fosters an inclusive and engaging work environment. Employees feel more connected to the company’s various facets and understand its broader vision, which enhances overall morale.
Actionable Step: Promote a culture of continuous learning by offering workshops, mentoring programs, and online learning resources. Facilitate regular discussions about each employee’s career trajectory and interests.
- Attracting Top Talent
Explanation: The career lattice appeals particularly to millennials and younger workers who prioritize personal growth and varied experiences over traditional hierarchical advancement.
Actionable Step: Highlight the flexibility and learning opportunities available within your organization during recruitment efforts. Use testimonials and success stories of current employees who have benefited from the career lattice.
- Sustaining Innovation and Creativity
Explanation: Exposure to different roles and functions can lead to innovative thinking and problem-solving, as employees apply diverse experiences to new challenges.
Actionable Step: Cultivate interdisciplinary teams and project-based work that encourages employees to contribute ideas from various perspectives. Celebrate and reward creative solutions that arise from this collaboration.
Implementation Strategies
- Performance Management Systems
Explanation: Traditional performance reviews often focus on short-term goals and immediate job performance. To support a career lattice, performance management systems must be adapted to recognize and reward lateral growth and diverse skill acquisition.
Actionable Step: Revise performance metrics to include criteria such as skill development, versatility, and contributions to different departments. Incorporate long-term career planning in the review process.
- Customized Training Programs
Explanation: A one-size-fits-all training approach will not support the varied paths of a career lattice. Customized training programs must be developed to cater to diverse career trajectories.
Actionable Step: Assess individual employee goals and career interests, and then design personalized training plans that align with their lateral and upward movement aspirations.
Challenges and Solutions
- Resistance to Change
Explanation: Employees and managers may resist the career lattice approach due to a deeply ingrained mindset favoring traditional upward mobility.
Actionable Step: Conduct workshops and seminars to educate staff on the benefits of the career lattice. Share success stories to illustrate its positive impact on career growth and organizational success.
- Resource Allocation
Explanation: Implementing a career lattice can be resource-intensive, requiring investment in training, mentorship programs, and transition support.
Actionable Step: Start small by piloting the career lattice in a few departments, gathering data on its impact before scaling it organization-wide. Allocate budget increments systematically to manage resources effectively.
Conclusion
Joanne Cleaver’s “The Career Lattice” delivers a compelling framework for modernizing career development and succession planning. By promoting lateral movement and continuous learning, organizations can combat brain drain, enhance company culture, and attract top talent. Real-life examples, such as those from Aon and Caterpillar, provide clear evidence of the model’s effectiveness. Implementing the career lattice approach requires careful planning, clear communication, and a commitment to fostering an adaptable and innovative work environment.
Overall, adopting the career lattice can result in a highly skilled, motivated, and loyal workforce that is better prepared to navigate the complexities of the modern business landscape. Through a mix of performance management reform, custom training programs, and strategic implementation, the career lattice offers a viable solution for organizations aiming to stay competitive and resilient in the face of ongoing change.